Jazz Pharmaceuticals

  • Sr. Manager, Market Access Operations Analytics

    Job Locations US-CA-Palo Alto
    Posted Date 1 month ago(11/5/2018 11:11 AM)
    Job ID
    # of Openings
    Commercial - US
  • Overview

    Jazz Pharmaceuticals is an international biopharmaceutical company focused on improving patients’ lives by identifying, developing and commercializing meaningful products that address unmet medical needs. We are continuing to expand our commercial product portfolio and our research and development pipeline in therapeutic areas that can leverage our unique expertise.

    Our therapeutic areas of focus include sleep and hematology/oncology – areas in which we have a deep understanding of the patient journey and a suite of products and product candidates to address critical needs.

    We are looking for the best and brightest talent to join our team.  If you’re looking to be a part of a company with an unwavering commitment to improving patients’ lives and being a great place to work, we hope you’ll explore our career openings and get to know Jazz Pharmaceuticals. 

    Position Profile

    The Sr. Manager, Market Access Operations Analytics will support and lead Continuous Improvement (CI) / Operational Excellence (OE) efforts to build and improve scalable business processes in Market Access for Jazz Pharmaceuticals.  The Sr. Manager must partner across Market Access and other data analyst functions to scope, prioritize, and deliver data analyses that inform process improvement decisions and ongoing process performance monitoring.  Example Market Access business processes include: patient services, channel distribution, and payer contracting.

    Essential Functions

    • Create and maintain prioritization processes and criteria (e.g., ROI) for Market Access investments in systems, data, processes, and competencies
    • Assess business process effectiveness by analyzing baseline performance data (e.g., KPIs); identify improvement opportunities
    • Identfy business requirements for performance dashboards and control charts as necessary to monitor process performance
    • Facilitate and support root cause analysis by analyzing data to test hypotheses
    • Lead and collaborate with Brand, Business Operations, and IT partner functions support ongoing performance monitoring and improvement
    • Engage team members at all levels (individual contributor to senior leadership) in formal presentations, informal discussions, and workshops
    • Support accountable leaders in driving data-based decisions and discipline in project execution

    Required Knowledge, Skills, and Abilities

    • Experience in market access / managed care and related data (e.g., claims, formulary)
    • Familiarity with data reporting and visualization tools (e.g., Excel, Tableau, Alteryx)
    • Proficient in Lean / Six Sigma analysis tools (e.g., control charts, variance analysis, hypothesis testing
    • Management/strategy consulting or similar experience preferred (i.e., experience with performing interviews and influencing decision-making)
    • Good communications skills (verbal and written) is a must
    • Experience in biotech, biopharma or pharmaceutical required
    • Minimum 5 yrs industry experience with 2-3 yrs Analytics exp highly preferred

    Required/Preferred Education and Licenses

    • Six Sigma Black Belt preferred
    • PMP certification preferred
    • Bachelor's degree required

    Description of Physical Demands

    • Occasional mobility within office environment.
    • Routinely sitting for extended periods of time.
    • Constantly operating a computer, printer, telephone and other similar office machinery.

    Description of Work Environment

    • Work indoors in normal office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes.
    • Frequent computer use at workstation.
    • May move from one work location to another occasionally.
    • Responsibilities may require a work schedule that may include working outside of “normal” work hours, in order to meet business demands.
    • Occasional public contact requiring appropriate business apparel.

    Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.


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